About Us The Birth of Dallah
Arab Coffee Pot, or “Dallah”, is an Arabic symbol of welcoming guests upon arrival. Since 1983, Dallah has reflected the hospitality and generosity of ancient Arabs through its services. The founder of the group Ahmad Abdul Hadi chose “Dallah” to provide products with sincere personalized service.
Dallah Group Companies was established in 1983, basing its company on the concept of Serving Arabic coffee which is an important aspect of hospitality in Arab societies and is considered a ceremonial act of generosity.
Dallah Group is a commercial enterprise that primarily seeks to build long-term business relationships by meeting customer and consumer preferences. The group has been a pioneer in the road transportation industry, providing: parking lot management services, car rental services, gas station management services, maintenance services, and taxi-limousine rental services.
The group has expanded after almost 38 years of experience to penetrate the hospitality services under strong standards. It developed through its focus on excellent execution, smart cost management, and a strong team of experts, it achieved to grow out in the market by offering a strong service product.
With capital resources of 250 educated and well performed local employees; and good command of English, Dallah became dedicated to offering a comprehensive range of services including daily, short and long-term rentals, bus transportation, safe drivers, and chauffeur-driven services. Dallah gained vast experience that allowed enhancing the demand of all types of worldwide clientele in both the transportation and hospitality industries.
We Practice Our Values
- Building successful partnerships with our customers.
- Delivering on commitments – we do what we say we will do.
- Passion for excellence – we strive to be the best in everything we do, every day.
- Winning together – we develop, share and use our personal strengths to win as a team.
- Our business is known for the importance we attach to customer satisfaction, ethical business behaviour and respect towards our employees. We work by these principles and adhere to them at all times
- Exceed to Service: Excellence is a habit, not an act.
- Trust to Succeed: Belief is what makes a person, team, company and community stronger.
- Collaborate to Perform: Through teamwork, wonderful things will be achieved.
- Recognize to Reward: Celebrate and acknowledge when we have accomplished something special.
- To be the premier local road transportation company in our geographical areas of operation.
- Outlining service excellence by providing ethical transport solutions to an equally wide range of clients.
- Our vision is to become the leading brand in the rental of all sorts of vehicles and to have the widest network of branches. It would be our earnest endeavour to continuously improve our products and services by means of innovation, following up on customer feedback, and self-assessment.
- To create long-term, sustainable relationships with our clients as we try very hard to understand their businesses.
- To provide the best answer, we need to get under the skin of the problem and if that requires a learning process, it is one we are happy to undertake
Providing the finest transport services has been our forte since our inception in 1983.
- Continue giving world-class rental services at affordable rates.
- We aim to provide unparalleled services thus setting higher standards in car rentals.
meet Our Team We're all about teamwork & car rentals.
Ahmad Abdul Hadi
Farah Abu Matar
Noor Abu Matar
Abdullah Abu Matar
OUR CURRENT AND PREVIOUS BRANDS IN OUR GROUP We have experience in various fields...
Dallah Chauffeur Driven Luxury Taxi Service
Imperial Palace Hotel
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Rent with Dallah today, and see for yourself how we are reinventing the car rental experience. Let’s help you explore the world with your perfect rental car today.